"Commitment pays Dividends !"

Our contract charges are structured to save you money, no matter how small your Network.

By entering into a support contract - you will benefit from :-

Simplified Billing - Monthly invoices cut down your admin overheads.

Reduced Billing - Contracted "On Site" hour are charged at the basic hourly rate of £60 per hour, whether it be the 1st hour, or even "evenings" or "weekends".

Short (<10mins) telephone support calls are "Free of Charge", when you call me, during office hours, all others, except "overnight" are reduced by approximately 10%.

Responsivity - Because you always pay the same low rate, you don't have to save up problems to save money, freeing you to authorise shift leaders to request support.

Availabilty - You will be notified by email of when I will not be available , and alternative support arrangements.

Contract Overview

You pay a monthly "charge", for the contract period, 12 months minimum initially.
I then charge you, at the specified reduced rates.

Example monthly figures :-

NB1 The Maximum hours that are discounted include the hours that are included for the monthly charge.
NB2 Hours that are normally charged at the basic rate do not count against your discounted hours.
NB3 Typical Max Net Saving means the max saving you can make, per month, with short, normal hours visits.

Either party can cancel the contract by giving 3 months notice, after the first 12 months.
Full terms and conditions are available on request.