Eliminate Problems, they cost you money

Failures

Identifying failures, in terms of "it isn't working", is usually quite easy, however "drilling down" to the specific cause of the problem requires a detailed knowledge of how all of the elements of your system interact. Knowing exactly what isn't working is often, but not always, a prerequisite of an efficient solution.

Omissions

To my mind , it is no less a failure if your system hasn't been designed to do "something", that would save you money.

Sometimes, the cause of this is budgetry constraints, but that is only true when the capability has been proposed and declined.

Many times, clients haven't been given the opportunity to decline. Then the failure is clearly the consultants.